• Secure Payment
  • Express Shipping
  • TRUSTED SELLER

Terms and Conditions

Our Agreement:

These Terms and Conditions are the “Terms” which apply when you arrive on the website for either www.eseller2u.com or www.eseller2u.co.uk. On our websites you can place orders to purchase any of the products made accessible to you from either eseller2u.com or eseller2u.co.uk. Any reference in these terms to “we”/”us”/”our” is a reference to Eseller2u Limited (trading as eseller2u) and any reference to “you”/”your” identifies you, the operator on the website. On opening these websites or when you place orders to buy any of the items on the websites you agree to be bound by these Terms. We endorse that you preserve a copy of these Terms and Conditions for future reference. These Terms are only presented in the English language.

Changes to Terms:

We standby the right to adjust or modify these Terms including for legal, regulatory or security reasons at any time. Whilst we will flag changes on the Website and/or send emails in correspondence to dramatic changes, it is your responsibility to check the Terms for any variations. If you do not agree to any of the Terms then you can stop using the Website at any time. If you have any queries, concerns, or commentaries about our Terms please email us: sales@eseller2u.com

Information about us:

  • We are Eseller2u Limited (trading as Eseller2u) a company registered in the United Kingdom, under the registration number 08534088 and our registered address is 8 Russet Walk, Hardwick, Cambridge, CB23 7QB, United Kingdom.
  • If you have any enquires or concerns you can contact our customer service team on 0208 755 6877 or email us on sales@eseller2u.com

The Order Process and Order Confirmation:

Your order through our online purchase order procedure establishes a proposal to us to buy the products you select from the Website. All orders are subject to availability and to acceptance by us. We reserve the right to decline to accept an order. All communications will be addressed to the email address you supply when you register.

When you have placed an order for goods (and delivery if applicable) you will receive a validation that your order has been received. Please note that this does not constitute as acceptance by us.

The agreement for purchase of the product is formed when we conduct an email dispatch confirmation to you.

You may select items from our product range, details of which will be added to the "Shopping Cart" by clicking on the "Add to Cart" button. By clicking on the "Checkout" button in the Shopping Cart, you submit a proposal to buy the goods in the Shopping Cart. As soon as this proposal is accepted by us via a Receipt Email your order processes a binding contract of sale for products between you and us.

Before retaining an order you can view and modify your order details at any time by clicking on the "Shopping Cart" button.

You will automatically be sent an email confirming receipt of your order (the "Confirmation Email") with an overview of your order details, which we recommend printing for you to keep for your own preference. The Confirmation Email does not constitute our acceptance of your order; it simply acknowledges the fact that we have received your order. Please check that all details in the Confirmation Email are correct. If not, or if you do not receive a Confirmation Email please contact us immediately on sales@eseller2u.com.

Once we have dispatched your goods, we will send you a second email regarding our acceptance of your order (the "Acceptance Email") at which point a binding contract of sale for products will be concluded between you and us. Where relevant in this email will also constitute our acceptance for the provision of delivery services. We will document a copy of any orders that are accepted by us.

Registering for a Personal Account:

To make it easier for you to order products and arrange delivery if applicable using the Website, we offer you the option to register for a personal account with Eseller2u. If you take advantage of this opportunity any personal data that you provide us with during the registration process will be stored in our database and need not be entered with each new order; it will be entered into the order form automatically.

To register, you must provide us with your personal details via the online registration form with the following information: your name, gender, age range, password, billing address and, where applicable, different delivery address. Once you click on the "Next Step" button this information will be stored in our customer database. You can access, update or correct your personal account details via the "My Account" button.

We will only use the stored data in accordance with our Privacy Policy which can be accessed here.

You’re responsible for sustaining the privacy of your password and user name and are accountable for all actions that are carried out under them. We do not have the means to check the characteristics of people using the Website and will not be responsible for losses suffered by you where your password or user name is used by someone else unless this is due to our carelessness. You agree to notify us immediately by email sales@eseller2u.com or by phone on 0208 755 6877 if you become aware or suspect any unauthorised use of your password or username.

Your use of the Website:

By accepting the Terms and Conditions you confirm that all data and details provided by you to us (including on registration) are true, accurate and current in all respects and at all times.

You reach agreement when using the Website you will not: (i) use the Website in any way that causes, or is likely to cause the site or access to the site to be interrupted, damaged, or impaired in anyway; (ii) use the Website for any perseverance that could damage the name of Eseller2u or Eseller2u Limited or any goodwill attached to the Website; (iii) use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party; (iv) access or attempt to access the accounts of other users or attempt to penetrate the Website security measures; nor (v) use the Website for any purpose other than your personal use.

We reserve the right to suspend, restrict or dismiss your access to the Website at any time without notification if we have reason to believe that you have breached any of these boundaries or if we suspect fraudulent account activity or behaviour. This shall not bound our right to take any other action against you that we consider suitable.

Prices, Delivery Charges and Payment:

The price of a product shall be as stated on this Website at the time you place your order except in the case of noticeable errors. We try and ensure that all prices on our Website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will inform you of the correct price as soon as possible and give you the option of reconfirming your order at the accurate price or cancelling it. If you cancel no payment will be taken.

We dispatch all orders within the UK including VAT. If you live outside of the UK please click here for further information.

Please click here for further delivery information

We accept payment for products supplied by us and delivery services by Sage Pay and PayPal only. Payment will be debited from your account at the time of or shortly before the products are despatched to you.

We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

Notice:

Eseller2u.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to eseller2u.com.

Promotion Code / Discount Codes:

From time to time we issue promotion/discount codes to our customers. We have a promotional/discount codes box located in our “Shopping Cart” page where codes can be entered. Take extra care when entering promotional/discount codes as they are case and space sensitive. You can only redeem one code at a time, so we advise you to choose the best code suitable to your purchase. Promotional/discount codes cannot be used in conjunction with sales items.

If you have any questions regarding promotional/discount codes please contact: sales@eseller2u.com

Cancellations, Returns and Refunds:

You have certain rights under the law, which include:

  • that any products supplied by us will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Website;
  • certain remedies if a product is defective; and
  • a right to cancel your order within 28 working days, beginning the day after the day on which you receive the product, and to receive a full refund, even if the product is not defective. This right is subject to certain conditions and exceptions (see "Return of non-faulty goods" below).
  • Orders placed before 3pm on working days are normally processed on the same day. If the order has been processed but not shipped, it can be cancelled by contacting eseller2u via email or phone.
See our returns policy and delivery information for more details…

Our Legal obligations and our Limitation on Liability:

We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents.

You have certain rights under the law. These include that any products supplied by us will be of satisfactory quality and fit for their intended purpose. Nothing in these Terms is intended to affect these statutory rights. For more information about your statutory rights contact your local Citizens Advice Bureau or Trading Standards Office.

If we breach these Terms we shall only be liable for losses which are a reasonably foreseeable consequence of such a breach, up to a maximum of the purchase price of your order. Losses are foreseeable where they could be contemplated by you and us at the time of entering into this agreement.

Information provided about the products is intended to be used for educational or informational purposes only. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own doctor or health care practitioner regarding the suggestions and recommendations made on the Website.

With current technology it is not possible to develop and operate computer programs (software) and data processing systems (hardware) entirely without error, or to rule out any unpredictable events in connection with the internet. We provide no guarantee for the constant and uninterrupted availability of the Website.

Eseller2u.com or Eseller2u.co.uk shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if eseller2u.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

We are not responsible for:

  • Losses not caused by our breach;
  • Indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into this agreement, for example loss of profits or loss of opportunity;
  • Failure to provide the Website or to meet any of our obligations under this agreement where such failure is due to Events beyond Our Control.
  • "Events Beyond Our Control" means any cause beyond our reasonable control which prevents us from providing the Website or fulfilling any of our other obligations under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.

Indemnification

You agree to indemnify, defend, and hold harmless eseller2u.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Copyright and Other Intellectual Property Rights:

Your use of the Website grants no rights to you in relation to copyright, design rights, trade marks or other of our intellectual property rights (or the intellectual property rights of third parties).

We provide the Website to you solely for your personal, non-commercial use. You may electronically copy and print only those areas of the Website which are required in the process of using the Website as a shopping resource. The content of the Website may not be used for any other purpose without our express written permission.

Copy Right - The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of eseller2u.com. The collective work includes works that are licensed toeseller2u.com. Copyright 2003, eseller2u.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with eseller2u.com or purchasing eseller2u.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with eseller2u.com or to purchase eseller2u.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by eseller2u.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trade Marks - All trademarks, service marks and trade names of eseller2u.com used in the site are trademarks or registered trademarks of eseller2u.com

Third Party Links - In an attempt to provide increased value to our visitors, eseller2u.com may link to sites operated by third parties. However, even if the third party is affiliated with eseller2u.com, eseller2u.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of eseller2u.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, eseller2u.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Disclaimer:

Eseller2u.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, eseller2u.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, eseller2u.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to eseller2u.com in its sole discretion.