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Delivery

General Information:

All orders are subject to product availability. If a product you have ordered is out of stock, we will notify you via email immediately. We will also advise you when the item will be back in stock (if applicable) or we will issue you a full refund for that product via your original method of payment method.

Where We Deliver To:

Products shown on Eseller2u are only available for us to deliver to the United Kingdom and EU addresses, to the rest of the world prices will vary.

We also accept orders from international customers who are shipping to these addresses.

Any shipments from outside the United Kingdom or EU charges will vary.

Delivery Times & Prices:

The delivery timescale within the United Kingdom is 3 – 7 days from the day you receive a dispatched confirmation. (Tracked & Untracked)

Next Day Delivery – purchases have to be made by 3pm UK time in order to receive the goods on the next working day (This does not include Bank Holidays or Weekends)

UK Delivery Costs:

Orders Under £30:

Country Currency Minimum Spend for Free Postage Untracked Tracked Next Day
UK GBP 30.00 3.95 4.95 8.95
Jersey GBP 30.00 3.95 4.95 N/A
Guernsey GBP 30.00 3.95 4.95 N/A

Orders Over £30:

Country Currency Minimum Spend for Free Postage Untracked Tracked Next Day
UK GBP 30.00 Free 0.95 4.95
Jersey GBP 30.00 Free 0.95 N/A
Guernsey GBP 30.00 Free 0.95 N/A

EU Delivery Times and Prices:

We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 3-10 days for some orders due to the high volumes.

Without any delays we expect you to receive your items 3 – 14 days from the day you receive your dispatch note.

All estimated delivery times could be affected, should your parcel be very heavy or if delayed by Customs entry procedures.

Orders Under €40.00:

Country Currency Minimum Spend for Free Postage Untracked Tracked
France EUR 40.00 N/A 3.95
Germany EUR 40.00 N/A 5.95
Spain EUR 40.00 N/A 5.95
Norway NOK 200.00 60.00 120.00
Austria, Italy and Portugal EUR 40.00 N/A 8.95
Bulgaria, Cyprius, Greece, Hungary, Poland and Romania EUR 40.00 N/A 11.95
Belgium, Denmark, Ireland and the Netherlands EUR 40.00 4.95 8.95
Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia EUR 40.00 4.95 11.95
Denmark DKK 300.00 40.00 70.00
Sweden SEK 300.00 40.00 70.00

Orders Over €40.00:

Country Currency Minimum Spend for Free Postage Untracked Tracked
France EUR 40.00 N/A FREE
Germany EUR 40.00 N/A FREE
Spain EUR 40.00 N/A FREE
Norway NOK 200.00 FREE 80.00
Austria, Italy and Portugal EUR 40.00 N/A FREE
Bulgaria, Cyprius, Greece, Hungary, Poland and Romania EUR 40.00 N/A 6.95
Belgium, Denmark, Ireland and the Netherlands EUR 40.00 FREE 3.95
Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia EUR 40.00 FREE 6.95
Denmark DKK 300.00 FREE 30.00
Sweden SEK 300.00 FREE 30.00
 

Promotional codes will be added to products you have purchased only, not shipping costs unless stated otherwise.

Damaged Items or Lost Items in Transit:

We accept no liability for any damage or loss incurred by the customer or a third party due to delivery, late delivery, non-delivery or any other circumstances no matter how such damage or loss was caused.

On all tracked items we will be happy to find out any information from the carrier service of any concerns or enquires you may have about your items.

We recommend tracking your purchase goods at all times.

Contact Us:

If you have any enquires or concerns regarding this information, please don’t hesitate to contact us as we would be delighted to help. Please contact us via:

Email: sales@eseller2u.com Phone: (0) 208 893 7096